Frequently Asked Questions

Yes! There is parking on site which provides 1 hour free, and you can find 2 hour free parking in the adjacent streets.

Yes, it is. There are ramp and lift access points at each entrance, and an internal lift between the two levels.

Yes. There are multiple men’s, women’s, and accessible bathrooms on each level.

Sure is! The Cannery boasts numerous cafes and food venues. Across the road at The Engine Yards, they have Messina and the recently opened Lune Croissanterie. There are retail stores such as Aldi and PetBarn, plus every 3rd weekend of the month there are markets throughout the ground floor.

Certain venues allow well-behaved doggos on leads into their spaces. Reach out to the venue if you are unsure.

We want to focus our attention on you and your treatment, so we don’t usually allow pets in with us. We are happy to discuss this if you need to bring your furry friend along. Photos and stories about them are always welcome!

A medical referral is not required for any physiotherapy review. However, it is desirable to gain a handover including any concerns they have. If you or your child have chronic conditions, including endometriosis, you may be eligible for further medicare rebates through the Chronic Disease Management pathway. Please ask your GP for further detail.

In our initial assessment, we will discuss your concerns, goals, and how physio can best help you. We will give an estimate of number and frequency of sessions. Our aim is to empower you and be there to support you if and when you need.

This depends on a few factors. We will discuss expected outcomes each session based on the severity of your issue, how long you have had it for, and what treatment you have received.

Physio treatment includes a variety of techniques, which can include massage or dry needling if indicated. These modalities may help us relax your muscles or decrease your pain, allowing us to find the root cause and provide targeted therapy. Before performing any treatment, we will discuss what we would like to do, why, and what the outcome should be.

Our physiotherapist is happy to support home visits for you or your child. Please send through an enquiry to discuss your individual situation.

As a Level 2 trained Women’s Pelvic Health Physiotherapist, Emily can effectively assess and treat issues such as incontinence (urinary and faecal), constipation, pelvic pain, pregnancy-related issues, post-partum recovery including abdominal separation or perineal tears, endometriosis management, and prolapse (to name a few). With your consent, we will consult your treating medical practitioners if we have any concerns or need further information.

Yes. Our Women’s Health Physiotherapist is Level 2 trained. Firstly, she can observe and palpate areas externally in order to assess and treat any issues in your pelvic region. If deemed necessary for your care, she can perform an internal assessment of pelvic floor muscle integrity and strength or look for signs of prolapse.

Although we want to focus our full attention on you during your visit, we completely understand that it isn’t always possible to have someone else care for your child. They are welcome in the session, and we will support them in any way possible.

Our therapist, Emily, is trained in paediatrics as well. If you have any concerns with your child’s health or development, book in a paediatric consult with her adjacent to yours.

Absolutely. Our therapist can see any child on the NDIS that is self- or plan- managed. Most will have approval for a certain amount of physiotherapy during the set up of your plan. If not, Emily can perform a thorough assessment and provide a report to the NDIS outlining what physiotherapy could provide for your child. This may need to be paid in full by yourself at the time and reimbursed by the NDIS, but can be discussed at the time of booking.

Yes! Emily has worked in children’s hospitals throughout NSW, Vic, QLD, and England, including neonatal and paediatric ICUs and wards. She can assess and treat a number of issues such as developmental concerns or plagiocephaly (“flat spot” on the head) and provide support for breathing diagnoses such as CLD (Chronic Lung Disease in the Infant), TOF (transoesophageal fistula), and Cystic Fibrosis.

Yes, we do. Adolescents can suffer from a variety of issues amenable to physio. We provide a non-judgemental space to come in for concerns such as incontinence (bladder and bowel), constipation, asthma, recurrent breathing issues (including bronchiectasis), and functional issues. Reach out via the enquiry form if you would like to discuss our ability to help prior to your child’s initial appointment.